Assessor / Coach Apprenticeship – Reference Number: ST0146

Who is it for?

The Assessor/Coach  (A/C) role has emerged within the Education and Training Sector (ETS), over the last 30 years, originally as a result of the implementation of vocational (competence-based) qualifications (notably NVQs) and formalised work-based education and training. The AC is a dual professional, using their up-to-date professional knowledge and skills to support vocational and professional development across the formal ETS as well as in any employer setting, and at any level. They may, for example, coach and assess apprentices, trainees or new recruits (ranging from young entrants, to new CEOs) in the workplace, commensurate with their own level of experience and qualifications, as required by their employer or their sector.  ACs coach and assess vocational learners, usually on a one-to-one basis, in a range of learning environments.

Coaching skills involve complex communication techniques to actively listen, provide feedback and to engage learners in planning their individualised learning programme. These skills are also integral to assessing learners’ competence in-relation to work-related/industry standards and life skills. ACs work co-operatively with other ETS or professionals (such as teachers, human resource professionals and mentors/supervisors in the workplace) in supporting the learner’s development of vocational competence and the wider skills that relate to employability and professionalism.

What will be covered?

Upon completion of the apprenticeship, an Assessor/Coach will have knowledge and an understanding of:

Procedures for Planning Coaching and Assessment

  • Sources of and how to access up-to-date and valid IAG.

  • -Relevant forms of assessment to identify individual needs.

  • How to agree individual programmes that inspire and challenge learners to achieve current work-related knowledge and skills.

  • Additional support for learners available through workplace and provider-based colleagues.

Effective Coaching Practice

  • Strategies for inspiring learners, increasing their resilience in overcoming barriers and obstacles, and in raising concerns.

  • Maths and English underpinning vocational skills and how to access additional support.

  • Effective practice in giving feedback to guide progress and achievement.

  • Ways of supporting the learner’s well-being.

  • Current and emerging technologies that could safely and effectively support learner autonomy and the Assessor-Coach role.

  • Administrative procedures for recording, storing and sharing information that is legally compliant.

Effective Vocational Assessment

  • The effective use of active listening, assertiveness and questioning skills to support retention, progress and achievement.

  • The quality and safety requirements of assessment and procedures for reporting concerns.

Ways to Support Quality Improvement

  • Internal and External quality procedures and the role of peer review.

  • Organisational and legislative requirements for reporting concerns about quality and safeguarding.

  • How to maintain occupational currency and ways to improve coaching and professional practice.

Upon completion of the apprenticeship, an Assessor/Coach will have and be able to exhibit skills in the following areas:

Plan Coaching and Assessment

  • Facilitate access to relevant, current information advice and guidance (IAG).

  • Apply or reference relevant initial and diagnostic assessment.

  • Agree a programme of development and assessment, setting realistic but challenging goals that meet learners’ and employers’ needs.

  • Liaise with employers, colleagues and others to support learners’ development.

Deliver Coaching Support

  • Anticipate and overcome barriers to progress and inspire achievement, ensuring that learning is inclusive and supports diversity.

  • Highlight learners’ mathematics and English needs, and signposts to appropriate support.

  • Give timely feedback on progress towards mastery of relevant skills and knowledge.

  • Provide access to pastoral support and guidance.

  • Promote the safe and effective use of digital and mobile technologies to support learners and the Assessor-Coach role.

  • Agree and record targets and progress, complying with quality, confidentiality and data protection requirements.

Assess Learners

  • Use effective listening, assertiveness and questioning to support learners’ to engage with their learning plans and with assessment criteria and processes.

  • Comply with awarding organisation requirements and local quality and safety guidelines.

Support Quality Improvement

  • Support peer review and quality assurance procedures.

  • Report concerns about quality and safeguarding through appropriate channels.

  • Maintain the currency of their own knowledge and skills, with reference to workplace practice and feedback from others.

Upon completion of the apprenticeship, an Assessor/Coach will exhibit the following behaviours:

  • Inspire, Motivate and Raise Learner’s Aspirations

  • Legal and Ethical Standards

  • Equality and Diversity

  • Resilient and Adaptable

  • Value the Importance of Maths, English and ICT Skills

  • Evaluate and Improve Professional Practice

For more information on this apprenticeship, or any of the apprenticeships we have on offer please do contact us on 01865 515 255 and a member of the team would be delighted to chat this through with you. Alternatively, please do get in touch via email at, or by filling in a contact form.

Funding Band



The duration of this apprenticeship is typically 15-21 months.

Entry Requirements

Entry requirements will be determined by individual employers. Those who are unsure should contact the team directly on 01865 515 255, or via email at Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.


This apprenticeship standard is at Level 4, similar to a Foundation degree level.

Review Date


Assessor Coach Apprenticeship PDF

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