Assessor / Coach Apprenticeship – Reference Number: ST0146

Who is it for?

The Assessor/Coach  (A/C) role has emerged within the Education and Training Sector (ETS), over the last 30 years, originally as a result of the implementation of vocational (competence-based) qualifications (notably NVQs) and formalised work-based education and training. The AC is a dual professional, using their up-to-date professional knowledge and skills to support vocational and professional development across the formal ETS as well as in any employer setting, and at any level. They may, for example, coach and assess apprentices, trainees or new recruits (ranging from young entrants, to new CEOs) in the workplace, commensurate with their own level of experience and qualifications, as required by their employer or their sector.  ACs coach and assess vocational learners, usually on a one-to-one basis, in a range of learning environments.

Coaching skills involve complex communication techniques to actively listen, provide feedback and to engage learners in planning their individualised learning programme. These skills are also integral to assessing learners’ competence in-relation to work-related/industry standards and life skills. ACs work co-operatively with other ETS or professionals (such as teachers, human resource professionals and mentors/supervisors in the workplace) in supporting the learner’s development of vocational competence and the wider skills that relate to employability and professionalism.

What will be covered?

Upon completion of the apprenticeship, an Assessor/Coach will have knowledge and an understanding of:

Procedures for Planning Coaching and Assessment

  • Sources of and how to access up-to-date and valid IAG.

  • -Relevant forms of assessment to identify individual needs.

  • How to agree individual programmes that inspire and challenge learners to achieve current work-related knowledge and skills.

  • Additional support for learners available through workplace and provider-based colleagues.

Effective Coaching Practice

  • Strategies for inspiring learners, increasing their resilience in overcoming barriers and obstacles, and in raising concerns.

  • Maths and English underpinning vocational skills and how to access additional support.

  • Effective practice in giving feedback to guide progress and achievement.

  • Ways of supporting the learner’s well-being.

  • Current and emerging technologies that could safely and effectively support learner autonomy and the Assessor-Coach role.

  • Administrative procedures for recording, storing and sharing information that is legally compliant.

Effective Vocational Assessment

  • The effective use of active listening, assertiveness and questioning skills to support retention, progress and achievement.

  • The quality and safety requirements of assessment and procedures for reporting concerns.