Supply Chain Operator Apprenticeship – Reference Number: ST0258

Who is it for?

This is an entry-level apprenticeship which provides the foundation knowledge skills & experience for the role of Supply Chain Operator within occupational areas in the Supply Chain industry.

Supply Chain Operators are primarily responsible for managing the movement of goods for a variety of customers across all sectors, and as such their customer base will range from large global organisations to sole traders and private customers in local areas, depending on their organisation. They may be required to work in shifts, for example overnight or working on weekends, and some (depending on the nature of their organisation) may be required to work internationally in Europe or at worldwide destinations.

Supply Chain Operators communicate and come into contact with a wide range of people and customers, and have a passion to meet customers’ expectations by providing a quality service that encourages repeat business, showing drive and energy even when challenges arise. Individuals in this role are highly competent in using industry-recognised systems and associated services within their industry sector, and are able to work under pressure to tight deadlines, with excellent time management skills.  They are proactive and meet agreed commitments and expectations, taking responsibility for their own actions and doing the right thing.

What will be covered?

Upon completion of the apprenticeship, a Supply Chain Practitioner will have knowledge and an understanding of:

  • Effective Communication

  • Structure of Industry

  • Excellent Customer Service

  • Vision, Objectives and Brand

  • Proposed and Actual Changes to Systems

  • How the Role can Affect Health

Upon completion of the apprenticeship, a Supply Chain Operator will have and be able to exhibit skills in the following areas:

  • Interpersonal Skills and Relationships

  • Effective Communication

  • Demonstrate Safe Moving and Handling

  • Teamwork

  • Self-improvement

  • Adapt and Work Under Pressure

Upon completion of the apprenticeship, a Supply Chain Practitioner will exhibit the following behaviour:

  • Take Ownership and Responsibility

  • Attention to Detail

  • Commitment to Achieving Personal Goals

  • Positive and Professional Approach

  • Pride in the Role

  • Minimise the Effect of Work Activities on the Environment

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Funding Band



The typical duration of this apprenticeship is 12 months.

Entry Requirements

Entry requirements will be determined by individual employers. Those who are unsure should contact the team directly on 01865 515 255, or via email at  Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3, and British Sign Language qualifications are an alternative to English qualifications for those whom this is their primary language.


This is a Level 2 apprenticeship, similar to GCSE level.

Supply Chain Operator PDF

European Social Fund