Supply Chain Practitioner Apprenticeship – Reference Number: ST0201

Supply Chain is at the heart of every business – it is a system of organisations, people, activities, information and resources involved in moving products or services from supplier to customer. It may include the transformation of natural resources, raw materials and components into a finished product.

Effective and dynamic supply chains are particularly important in fast moving consumer goods (FMCG) sectors, for example food & drink, retail or consumables, where products have one or more of the following characteristics: high volume, fast turnover and frequently purchased. FMCG have a short shelf life, either as a result of high consumer demand or because the product deteriorates rapidly. In contrast, durable goods or major appliances such as kitchen appliances are generally replaced over a period of several years. Supply chain functions include procurement, forecasting, planning manufacture, customer service and logistics.

Who is it for?

FMCG Supply Chain Practitioners will work in one or more supply chain functions. Typical duties could include forecasting customer demand as a Junior Demand Planner, liaising with the factories schedule production as a Junior Supply Planner, processing orders as a Customer Service Operative and working with hauliers and Distribution Centres as an Assistant Transport Planner.

They have a comprehensive understanding of the entire supply chain, are responsible for their impact on each function and strive to deliver the best value for their business and customer. Due to the high number of interactions both within and outside of the business, they need strong relationship building, influencing, stakeholder management and communication skills alongside sound analytical, information technology and numeracy skills, with an ability to work in a fast paced environment with frequently changing requirements.

FMCG Supply Chain Practitioners will be able to progress to management or specialist roles.

What will be covered?

Upon completion of the apprenticeship, a Supply Chain Practitioner will have knowledge and an understanding of:

  • Characteristics and Processes of the FMCG Supply Chain in Different Contexts.

Supply Chain KPIs

  • Inventory, forecast accuracy, plan attainment, customer service, vehicle utilisation, on shelf availability and waste, quality and value in line with business requirements and expectations, commerciality; and their impact on other parts of the business.

Legislation, Processes and Procedures

  • Health and safety, environmental, sustainability and others relevant to the business context such as large goods vehicle (LGV) driver hours and food safety/safe manufacturing practices.

  • Characteristics and Needs of Different Customer Groups.

Problem Solving and Capacity Planning

  • The principles of developing and implementing a supply plan taking account of capacity, product life and the key drivers of success.

Forecasting and Principles of Buying

  • Strategic and operational decision making (influences, risk, cost); and legal and customer requirements (anti-bribery policies, ethical approaches and frameworks).

  • The levers and influences on customer and consumer demand (market trends, weather, competitor activity and seasonality); the impact of merchandising on supply chain decisions; and others relevant to the business context.

Forecasting and Principles of Buying

  • Strategic and operational decision making (influences, risk, cost); and legal and customer requirements (anti-bribery policies, ethical approaches and frameworks).

  • The levers and influences on customer and consumer demand (market trends, weather, competitor activity and seasonality); the impact of merchandising on supply chain decisions; and others relevant to the business context.

Upon completion of the apprenticeship, a Supply Chain Practitioner will have and be able to exhibit skills in the following areas:

Prioritise the Flow of FMCG Products or Services Based on Evolving and Changing Information

  • Meeting critical deadlines to ensure the efficient running of the FMCG supply chain, including managing unexpected demand.

Lead and Participate in Everyday Problem Solving

  • Where small process improvements can have a significant improvement on the rest of the supply chain, using recognised techniques: 5 Whys and fishbone analysis.

Analysis and Improvement

  • To improve performance in the FMCG supply chain, such as forecast accuracy.

  • Analyse large amounts of data to identify key trends and themes that affect the FMCG supply chain; make recommendations to internal and external customers, the world of increasing data availability sources may include customer electronic point of sale (EPOS) data, historic forecast vs. dispatch data, historic customer shipping/delivery data

  • Use of IT Systems

Identify, manage and escalate risks to the business

  • Such as customers significantly exceeding their forecast, factory breakdowns, supplier failures, delivery failures and customer relationship issues through to not fulfilling an order in full, to ensure that products produced and delivered against very short lead times are available whenever and wherever consumers choose to purchase, at the lowest possible cost.

  • Communicate using appropriate methods and FMCG terminology

Upon completion of the apprenticeship, a Supply Chain Practitioner will exhibit the following behaviour:

  • Safe Working

  • Responsiveness to Change

  • Pride in Work

  • Courage and Conviction

  • Relationship Building

  • Effective Communicator

For more information on this apprenticeship, or any of the apprenticeships we have on offer please do contact us on 01865 515 255 and a member of the team would be delighted to chat this through with you. Alternatively, please do get in touch via email at enquiries@oxfordpeg.com, or by filling in a contact form.

Funding Band

£15,000.

Duration

The typical duration of this apprenticeship is 30 months.

Entry Requirements

Entry requirements will be determined by individual employers. Those who are unsure should contact the team directly on 01865 515 255, or via email at enquiries@oxfordpeg.com. Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3, and British Sign Language qualifications are an alternative to English qualifications for those whom this is their primary language.

Level

This is a Level 3 apprenticeship, similar to A-Level.

Review date

2021.

Supply Chain Practitioner (FMCG) PDF

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